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• Making a will

  Information about making a will and how to change or end a will. How to protect your will against being challenged

• Claim compensation if an item or product causes damage

  How to claim compensation if something you’ve bought or a service you’ve paid for causes you a problem and the trader is at fault

• Dealing with the financial affairs of someone who has died

  Information on the role of the executor or administrator in dealing with the estate of a deceased person

• Get advice about health costs and services

  Get advice about help with NHS costs and services. Also, where to complain about a health service and social care for older or vulnerable people

• Your insurer refuses your claim

  Reasons why your insurer may refuse your insurance claim or will not pay out the full amount.

• Maternity pay - how to get it

  What you need to do to get statutory or contractual maternity pay from your employer

• What to do if someone dies abroad

  Who to contact if someone dies abroad, registering the death and making funeral arrangements including covering the costs, and whether you can claim on travel insurance.

• Challenge your redundancy

  Check if you have a good reason to challenge your redundancy. Find out how to negotiate with your employer, get mediation, and take legal action.