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• Claiming compensation from water companies

  How to claim compensation from a water company. Read this to find out more about the standards water companies must stick to and when you can claim

• Paying child maintenance through the CMS

  Find out when you have to pay child maintenance, how much you'll have to pay and how to pay

• Reapply for Universal Credit

  Reapply for Universal Credit if you need to claim it again. If you've claimed before, you might not have to go through the full application again

• Claiming compensation from Royal Mail

  Check how to claim compensation for lost, damaged or delayed post and parcels. Check how much you should get and how much time you have to make a claim

• Check how bankruptcy affects your money and bills

  Find out what happens to your bank account when you’re bankrupt, how your bills might change and if you can keep money like your savings or pension

• Letter to complain about non-delivery of goods

  Use this letter to 'make time of the essence' when an item you've ordered hasn't been delivered

• Moving home and water bills

  What you should do when you are moving home, informing your water company and making sure you pay the right water bills

• Letter to cancel a contract that's been breached

  Use this letter to cancel a contract if an essential part of it has not been fulfilled

• Letter to cancel or return goods bought online, over the phone or by mail order

  Letter to cancel an online, phone or mail-order sale during the 14 day 'cooling off' period

• How credit cards work

  Information about what credit cards are, how they work, credit limits, interest-free periods and statements