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• Home improvements

  Information about home improvements. Read our advice before you get work done on your home, problems with building work and cancelling planned work.

• Council tax

  Check how council tax works. Check if you can get a discount or exemption from council tax and how to apply.

• If an organisation failed to make reasonable adjustments

  If you didn't get the adjustments you need, check if you've experienced a type of discrimination called ‘failure to make reasonable adjustments

• Getting help with home improvements

  Check the types of grants and loans you can get to make improvements in your home - including the disabled facilities grant

• Types of insurance

  Overview and content list for types of insurance. Read advice about the different types of insurance, including building, travel and vehicle insurance.

• Who is responsible for repairing drains and sewers

  The difference between drains, lateral drains and sewers and who is responsible for repairing them, and asking a water company to adopt a private or unadopted sewer

• Banking

  Overview and content list for banking. Read our advice on getting a bank account, complaining about banks, stopping a payment and more

• Payment of benefits and tax credits

  Check how benefits and tax credits are paid - usually by direct credit transfer into bank, building society or Post Office card accounts. Find out about the Payment Exception Service if you can't use an account.