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• Making a controlled goods agreement

  Check how to make a controlled goods agreement with bailiffs and what to do if you break your agreement.

• Letter to complain about non-delivery of goods

  Use this letter to 'make time of the essence' when an item you've ordered hasn't been delivered

• If you think you've bought stolen goods

  If you've bought stolen goods you need to hand them in to the police. You should then be able to get a full refund. Don't return the item to the seller yourself.

• Letter to 'make time of the essence': goods

  Use this letter to give a trader a final deadline when they're taking too long to deliver goods to you.

• Civil rights

  Overview and content list for civil rights. Get help and information about human rights, including the rights of young people.

• Parental rights

  Information about parental rights. Check your parental rights at work and read information about parental bereavement leave and pay, what you're entitled to.

• Human rights

  Overview and content list for human rights. Read our advice about human rights and what rights are protected under the Human Rights Act.

• Other rights protected under the Human Rights Act

  Lists some of the rights protected under the Human Rights Act 1998, including rights to education, freedom of expression, non-discrimination and protection of property.