Search

• How lenders decide whether to give you credit

  Information on credit scoring, credit rating, credit reference agencies and how they decide whether or not to give you credit

• Check if your dismissal is unfair

  Find out if you can claim unfair dismissal, if you've been dismissed for a fair reason, and if you've been discriminated against

• Workplace pensions

  Types of pensions provided by employers including occupational, personal and stakeholder pensions and what happens when you change jobs

• Complaining about bailiffs

  Find out how to complain about bailiffs if you’ve been treated badly - and know what you can do if you’ve already complained

• Making a small claim

  Find out what to do before you start a small claim, how to start one and what it involves

• Getting a lodger

  What to think about before taking in a lodger and becoming a resident landlord

• You can't afford to top up your prepayment meter

  Ways you can make your prepayment meter more affordable, and how to get gas or electricity urgently if you've run out of credit

• Check your housing status if you rent from a private landlord

  Check what type of tenancy or other housing status you have if you rent from a private landlord. The rules depend on the date your tenancy started

• Challenging a homeless decision

  Check if you can ask the council to review their decision. Check how to ask them for a review and what you can do if they don’t change the decision

• Deciding if a heat pump is right for you

  Find out if a heat pump is right for you and your home. Compare air source heat pumps and ground source heat pumps. Know how to get financial help like the BUS