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• Moving home – dealing with your energy supply

  What to tell your current supplier before you move, how to set up a new supply at your new property, where to get more help

• Challenging a homeless decision

  Check if you can ask the council to review their decision. Check how to ask them for a review and what you can do if they don’t change the decision

• Cancelling a package holiday

  Your rights if you want to cancel a holiday. If a holiday company has changed a holiday you booked or put the price up

• Check if your family members can get pre-settled status or settled status

  Find out if your family can come and live in the UK. Check if they need to get a family permit or pre-settled or settled status first

• Preparing for your employment tribunal hearing

  Find out what you can do to prepare for the hearing, what to do if you need to delay it, who can go with you, what you should have with you

• Extending your family visa

  You can usually apply to extend a family visa before it ends. Check if you can extend your family visa when it comes to an end

• If your child is taken into care by your local council

  Where your child will live, how their needs will be met and what contact you can have with them while they’re in care

• Complaining about bailiffs

  Find out how to complain about bailiffs if you’ve been treated badly - and know what you can do if you’ve already complained