Search

• Faulty goods

  Consumer template letters for faulty goods. Use our template letters if you need to write about an issue with faulty goods to a supplier

• Windrush scheme

  Information about the Windrush scheme. Get help and advice on proving your right to live in the UK with the Windrush scheme from Citizens Advice

• Before you claim DLA

  Information for before you claim DLA. Check if you can get DLA for your child and how much you could be eligible for. Find out more

• Before you claim PIP

  Overview and content list for before you claim pip. Check if you're eligible for PIP, how much money you could get and extra money you could be entitled

• Claim back credit

  Information about claiming back credit from your energy supply. Check if your previous energy supplier owes you money and claiming back credit

• The tribunal hearing

  Help about a tribunal hearing. Get information on how to prepare for the hearing, challenging the decision and what happens if you win your employment tribunal

• Make a complaint

  Get help making a complaint about your energy supplier. Find out more about contacting your supplier about a problem and complaining to the energy ombudsman

• Claiming DLA

  Find out how to claim DLA for your child, help filling in the form and information about change of circumstances and extra benefits you can get