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• Challenging an employment tribunal decision

  Find out how to ask for reasons for the tribunal's decision, how to ask for a reconsideration and how and when to appeal against a tribunal's decision

• The council says you've had a Housing Benefit overpayment

  Check if you’ve been overpaid Housing Benefit and find out how to challenge an overpayment

• Claim compensation if an item or product causes damage

  How to claim compensation if something you’ve bought or a service you’ve paid for causes you a problem and the trader is at fault

• Illegal ticketing websites

  Checking that a ticketing website is genuine and what to do if you think you have bought a ticket from an illegal website

• If your new style JSA has stopped or been reduced

  What to do if your JSA has stopped or been reduced because of a sanction. Check what help you could get while your JSA has stopped

• If HMRC says you’ve had a tax credits overpayment

  How to check if HMRC are right about the tax credits overpayment and what to do next

• Switching your business to a new energy supplier

  How to switch your business energy supplier and what to do if you have problems with an energy broker

• Check if your landlord can increase your rent

  Find out how to deal with a rent increase, find out how to negotiate to get a lower rent and check how you can challenge your rent increase