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Get help with scams
Find out how to contact our Scams Action service for advice about online scams
If you’re struggling to pay your heat network bills
Find out what to do if you're having problems paying heat network bills or you owe money. Heat networks are sometimes called communal heating or district heating
Paying back an Income Support overpayment
Find out the different ways you can pay back an Income Support overpayment, including in instalments
Discharge from bankruptcy
Explains when and how you are discharged from bankruptcy, and what happens to your debts and belongings of value afterwards
Claiming compensation from water companies
How to claim compensation from a water company. Read this to find out more about the standards water companies must stick to and when you can claim
Changing debt management plan provider
Things to think about if you want to switch debt management plan providers, including reasons for switching, the process and problems changing providers may cause
Creditors still chasing you after you go bankrupt
After you go bankrupt, your creditors usually shouldn't contact you to ask you to pay your debt. There are some exceptions. Find out more
Backdated water bills
What is likely to happen if water companies pursue households for the payment of water bills if they have not been paid in the past for whatever reason and what you can do about