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Carers: help and support
Help and support available for carers including social care needs assessments and financial help
Getting your broken boiler repaired or replaced
Check whether you need to get your broken boiler repaired or replaced. Check if you can fix the problem yourself or what financial help is available for a new boiler
Problem with an app, software or download
Your right to a refund or repair if there’s a fault with digital content like software, downloads and apps
If you're an adult on Disability Living Allowance
You can’t make a new claim for DLA if you’re 16 or over. Check what to do if you have a problem with your DLA
Cancelling a phone, TV, internet or mobile contract
Check your rights if you want to cancel a phone, tv, internet or mobile contract. Find out when you can cancel without having to pay a fee
Staying in the UK as the parent of a child who lives here
Check if you can apply for a parent visa, including the rules about your income
Check how to switch your internet, phone or TV provider
How to switch your landline, mobile phone, internet or TV provider to get a cheaper deal.
Dealing with income tax arrears
What happens if you miss the income tax deadline, including what the penalties are for not paying tax on time, and how to negotiate a time to pay agreement with HMRC
Check if your landlord can increase your rent
Find out how to deal with a rent increase, find out how to negotiate to get a lower rent and check how you can challenge your rent increase.
Plastic cards
Introductory information about the various types of plastic cards available, covering credit cards, store cards and charge cards, and prepayment cards