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• If the Pension Service says you've had a Pension Credit overpayment

  How to check if you’ve actually been overpaid by the Pension Service and how to challenge a Pension Credit overpayment

• Starting a homeless application

  Find how to apply to the council for help if you’re homeless

• Taking legal action about discrimination

  Process for taking court action about discrimination, including sending a letter before a claim, filling out a claim form and how a defendant should respond

• Going to your Universal Credit interview and getting a decision

  Find out what happens at your Jobcentre Universal Credit interview, including what to bring and what to do if you have any problems

• Letter to cancel goods or services bought at home or in a public place

  Letter to cancel a sale during your 14 day 'cooling off period' - for doorstep sales and sales at a home, workplace or public place

• Claim compensation if your flight's delayed or cancelled

  When you’re due help or compensation for a delayed or cancelled flight, how much you’ll get and how to claim

• Using early conciliation

  Find out when you must use early conciliation, what it involves and how it affects the time limit for making an employment tribunal claim

• If your ex-partner has left your home

  Find out your rights to stay in your home if your ex has left - and what to do if they try to come back

• Carers: help and support

  Help and support available for carers including social care needs assessments and financial help

• Change of circumstances while you're getting Attendance Allowance

  You need to tell the Department for Work and Pensions (DWP) as soon as possible if your condition changes - this can affect your Attendance Allowance