Search

• Getting a bank account

  Information on how to get a bank account, types of account available and switching from one bank or building society to another

• Challenge the council’s decision about your housing application

  Check what to do if you disagree with the council's decision. Check how to ask for a review - this depends on why you’re challenging the decision

• Check if a change affects your Universal Credit

  Check what change of circumstances you need to report and how they’ll affect your Universal Credit. This includes changes to your work, money or family life

• Credit Union loans

  Information about credit unions, how credit union loans work and how to find a local provider

• Buy now, pay later

  How a buy now, pay later credit agreement works and the rules a provider must follow

• If you struggle to get around and you got PIP before 28 June 2018

  The DWP has reviewed PIP claims for people with mental health conditions. Find out if you should have got more PIP

• Choosing a personal pension

  Find out about who provides personal pensions and things to look out for when choosing one

• What to do if you've been trafficked

  Your rights and how to get help if you are a victim of human trafficking or modern day slavery