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  • Rent arrears

    Overview and content list for rent arrears. Get help and advice on dealing with rent arrears, eviction and what to do if you're taken to court.

  • If you think you've bought stolen goods

    If you've bought stolen goods you need to hand them in to the police. You should then be able to get a full refund. Don't return the item to the seller yourself

  • Pawnbrokers

    Information about what a pawnbroker is and what happens if you are unable to repay your loan, lose your ticket or do not collect the goods

  • Illegal ticketing websites

    Checking that a ticketing website is genuine and what to do if you think you have bought a ticket from an illegal website

  • If the DWP says you had an Income Support overpayment

    How to check if you were overpaid by the DWP and how to challenge an Income Support overpayment

  • Cancelling a gym membership

    When you can cancel your gym membership without paying, what to say to the gym when asking to cancel, where to get more help if the gym's not responding

  • Debt relief order application refused

    Reasons why your debt relief order application might be refused and what you can do if you think the refusal is unfair or wrong

  • Check your rights as a lodger

    Find out what rights you have if you're a lodger. You can also check what support you can get if you need help with housing