Search

• Updating and proving your pre-settled or settled status

  Find out how to view your status, keep it up to date and use it to prove your right to get benefits

• Check what compensation you can get for unfair dismissal

  Find out how to work out your basic and compensatory awards, when your compensation could be increased or decreased, if you need to repay any welfare benefits

• If you're facing redundancy

  Get help if you’re at risk of redundancy or have been made redundant. Find out how to get the money you are owed and what to do next

• Extending your family visa

  You can usually apply to extend a family visa before it ends. Check if you can extend your family visa when it comes to an end

• Changing to a water meter

  Your right to have a water meter installed and the pros and cons of switching to a meter and be charged for actual water usage compared to being charged based on the rateable value of the property

• Get your home connected to a gas or electricity supply

  How to get your home connected to gas and electricity, how much a new connection costs, what to do if your connection request is refused, choosing a supplier

• Student housing - your behaviour in halls

  Explains how students can be sanctioned if they misbehave or have rent arrears when living in university halls of residence. Sanctions can include withholding qualifications, preventing students progressing in their course and eviction

• Letter to ask to be placed on list of unsecured creditors

  Use this letter if a trader has gone into administration or liquidation and you are owed money or want a refund

• If you have a radio teleswitch or dynamically teleswitched energy meter

  Check if you have a radio teleswitch or dynamically teleswitched electricity meter and what to do when the radio frequency is turned off and the service is shut down

• Letter to ask for a refund or alternative when a package holiday is changed

  Use this letter to ask for a refund or alternative if a package holiday you're going on has been changed