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• Something's gone wrong with a purchase

  Information for if something's gone wrong with a purchase. Get help if you're a consumer who's had an issue with a purchase you've made and need advice

• Problems with your energy supplier or supply

  Get help with issues relating to your energy supply, such as information about power cuts, if your supplier has gone bust and claiming compensation

• Income Support

  Check what to do if you have a problem with your Income Support claim. If your Income Support has stopped or you have an overpayment, find out how to challenge the decision

• Asking the council to help you get repairs done

  Asking the council to help you get repairs done Ask the council to check if your rented home needs repairs If the council decide your landlord has to do repairs Ask the council for money or help to do

• Renting from the council or a housing association

  Renting from the council or a housing association If you’re being evicted by the council or housing association If you've got an eviction notice Stop your eviction from going to court Challenging

• Help with your Housing Benefit claim

  Help with your housing benefit claim. Check if you can get housing benefits, how much you can get, if a change affects your claim and how to claim

• Your options if it's not discrimination

  Help if it's not discrimination. Get information about your rights if you're dismissed from work and if you're treated badly after using your employment rights

• Challenging a decision by the DWP or HMRC

  Information about challenging a decision by the DWP or HMRC. Find out more about asking for mandatory reconsideration and appealing against a benefit decision

• What you'll need to do on Universal Credit

  Find out what you'll need to do on Universal Credit. Get information about if a change affects your claim and how the new earing rules could impact your claim

• Problems with paying your water bill

  Read our advice about problems paying your water bill, including information if you need help paying with the WaterSure scheme