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• Letter to raise a grievance at work

  If you want to make a complaint about something at work, you should raise a grievance. Use our template letter to raise a grievance about a problem at work

• Check your notice period when resigning

  Find out how much notice you need to give when resigning and how to negotiate a reduced notice. You can also check what happens to your holiday entitlement.

• Discharge from bankruptcy

  Explains when and how you are discharged from bankruptcy, and what happens to your debts and belongings of value afterwards

• If you have a radio teleswitch or dynamically teleswitched energy meter

  Check if you have a radio teleswitch or dynamically teleswitched electricity meter and what to do when the radio frequency is turned off and the service is shut down

• Prepare for a power cut

  Check how to prepare for a planned power cut caused by engineering work or an unplanned power cut which could be caused by a storm or severe weather

• Student housing - rights and responsibilities in halls

  Explains the rights and responsibilities of students living in university halls of residence. Covers standards of repairs and safety they can expect, reporting repairs, paying rent, harassment, notice and eviction.

• Debt management plans - what you need to know

  Introduction to debt management plans, explaining what they are, how they work and who can get one.

• Check if your employer can make changes to your contract

  Find out what you can do if you don’t agree with changes to working hours, pay rate, job role or other contract terms.