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Mail order catalogues
Information about buying things from a catalogue and being an agent for a catalogue company
Do you need to pay for a debt management plan?
Advantages and disadvantages of choosing a fee-charging debt management plan provider over on that offers a free service
Claiming Universal Credit
Get help and advice on claiming universal credit. We offer help with applying, reapplying, going for your interview and how to get an advanced payment
Debt management plans - what you need to know
Introduction to debt management plans, explaining what they are, how they work and who can get one
Reducing your regular outgoings
Find out how to save on household, energy and water bills, your TV licence and travel costs
Young people's rights
Rights of children and young people including information on proof of age, discrimination, personal records, punishment and religion
While you're on Universal Credit
Overview and content list for while you're on Universal Credit. Check how much you can get, reporting self-employed earnings and getting a budgeting advance
Your notice period during dismissal
Check your notice period and notice pay, including statutory notice, contractual notice, garden leave and pay in lieu of notice. Know how to claim wrongful dismissal if you aren't paid fully
Cold called by a debt management plan provider
How to complain if you are cold-called by a debt management company - uninvited contact by phone, text, email or in person at your door
Mortgage problems
Check what help is available if you’re struggling with your mortgage payments, and what to do if your mortgage lender wants to evict you