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Guidelines for using the letter templates
Guide on using sample letters to creditors. We've created a set of letter templates which you can use to write to your non-priority creditors
If you’ve been told your energy supply will be disconnected
What should happen before you're disconnected, circumstances in which you shouldn't be disconnected, the disconnection process, where to get more advice and support
Report a scam
If you've been scammed, there are organisations you should report the scam to. Find out how to report a scam and what information to gather
Stop being chased for a parking ticket
How to stop being chased to pay a parking ticket in England and Wales – including if you've already paid or are appealing your ticket
Choosing a debt management plan provider
How to find a debt management plan provider, covering whether a debt management company is licenced and belongs to a trade association and checking the contract is correct
Charging orders
Information about what you can do if a creditor applies for a charging order against your property
Dealing with the financial affairs of someone who has died
Information on the role of the executor or administrator in dealing with the estate of a deceased person
Vehicle insurance – making a claim if you’re in an accident
What to do if your car is in an accident and you want to make a claim on your motor insurance
Stopping bailiffs at your door
Check how to stop bailiffs coming into your home and what to do if they break the rules
Get airline compensation for lost or delayed luggage
What to do if an airline loses your luggage, or it’s delayed - claiming on your travel insurance and getting compensation from the airline