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• Complaining about benefits services

  Complaining about benefits services. You should consider complaining if the people dealing with your benefits claim or issue have handled it badly

• Dealing with income tax arrears

  What happens if you miss the income tax deadline, including what the penalties are for not paying tax on time, and how to negotiate a time to pay agreement with HMRC

• Save money heating your home

  Check if you can save money on your energy bills by adjusting your central heating. Check how to heat your home in a more energy efficient way

• Changing to a water meter

  Your right to have a water meter installed and the pros and cons of switching to a meter and be charged for actual water usage compared to being charged based on the rateable value of the property

• Taking the first step if you need financial support

  If you need financial support, start by checking if you can get any benefits. You could get this financial help, even if you’re working or have savings

• Problems getting insurance

  Why insurers might not offer you insurance and what to do if you are having problems with getting insurance

• If you can't take your holiday because you're ill

  Find out what you can do if you’re sick before on on a holiday, if you can postpone your holiday and when you can take it, including in the following year

• What will happen on the day of the trial as a witness

  What happens on the day of the trial if you're giving evidence as a witness including information on what to do in the courtroom and claiming expenses