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• Illness insurance

  Types of illness insurance available, some of the benefits they provide and what you need to think about before taking out one of these types of policy.

• Consumer template letters

  View our consumer template letters. We have a range of letter templates available for consumer issues, from faulty goods to credit agreements.

• Creditors still chasing you after you go bankrupt

  After you go bankrupt, your creditors usually shouldn't contact you to ask you to pay your debt. There are some exceptions. Find out more

• Problems with your payment

  Overview and content list for problems with your payment. Get help appealing if you're having problems with your universal credit payments.

• Payday loans

  How payday loans work, including continuous payment authority, stopping payments, extending the loan and alternatives to payday loans.

• How to claim Housing Benefit

  How to claim Housing Benefit, including if you can backdate your claim. How to claim a Discretionary Housing Payment too.

• Tell your supplier if you need extra support

  Sign up for priority services to get extra support reading your bills or meter, and priority help from your energy supplier in a power cut

• If you owe child maintenance

  Find out what the CMS can do if you don't pay child maintenance and how they can recover payments