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• Getting a visitor visa for family and friends

  Getting a visa for a friend or family member to visit you in the UK for less than 6 months

• Consumer template letters

  View our consumer template letters. We have a range of letter templates available for consumer issues, from faulty goods to credit agreements

• How to claim Pension Credit

  Check the best way to apply for Pension Credit. Check what extra help you can get if you're eligible

• If you’re struggling to pay your credit card

  Find out what to do if you are struggling to pay your credit card debt and how you can start to clear the debt you have

• Check what an IVA is

  Find out how an individual voluntary arrangement (IVA) works and the type of debts you can include

• Prepare for a power cut from Storm Goretti

  There is a weather warning for wind, snow and rain because of Storm Goretti. This could affect power to your home. Check how to prepare for a power cut.

• Check if you can get sick pay

  Who can and can’t get sick pay, what you can do if you're not getting the sick pay you might be eligible for and returning to work after illness or surgery

• Check if something might be a scam

  What to look for when identifying a scam, and how to protect yourself from being scammed

• Check if your child can get a permanent right to live in the UK

  Check if your child can get indefinite leave to live in the UK, including the rules about your income

• Getting British citizenship for children

  Check if your child can become a British citizen if they were born in the UK, have a British parent, migrated to the UK or are eligible another way