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• Check if your agency is paying you the right amount

  Find out what pay you should get and what fees your agency can charge you

• If you're asked to attend a preliminary hearing

  Find out when you'll have a preliminary hearing, what the hearing can deal with and how to prepare for one

• If there's a child protection conference for your child

  Explains what a child protection conference is and when a local council can call for one to be held

• Applying for Council Tax Reduction

  Check how to apply to the council for Council Tax Reduction. Check if you can backdate the reduction, and how to challenge a decision

• Challenging a Child Benefit decision - mandatory reconsideration

  Ask HMRC to re-think their decision about your Child Benefit. How and when to ask for mandatory reconsideration

• Check if you’re allowed an extra bedroom for Housing Benefit

  Find out if you can get Housing Benefit for another room in your council home because you have a disability or someone is away from home

• Negotiating your debt with bailiffs

  Find out how you can negotiate your debt with bailiffs - including working out your what you can afford and making a payment arrangement

• If you get a ‘section 21’ eviction notice

  Check your section 21 notice is valid, find out what to do if it's not valid and make sure you know what to do before you need to leave your home

• Gathering evidence about discrimination at work

  Get the facts and evidence to help you take action about discrimination at work

• Getting benefits if you got ill or were injured at work

  Check if you can claim Industrial Injuries Disablement Benefit and how to deal with problems