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• Payday loans - making a complaint

  How to complain to a payday loan lender, the Financial Ombudsman Service or a trade association about a payday lender that has not followed the Good Practice Customer Charter and the Financial Conduct Authority (FCA) rules

• Household contents insurance

  What household contents insurance normally covers, how to choose a policy and how to make a claim

• If your local council discriminates against you

  Check what you can do if you’ve been discriminated against by a public authority - including if you need to take your local council to court

• Contact the consumer service

  Contacting Citizens Advice consumer service by phone or on-line if you need further help with a consumer problem

• Writing a witness statement for an employment tribunal

  Find out how to set out your case in your witness statement so a tribunal will understand what you're claiming and why

• Getting visas for your partner and children to live in the UK

  Check who can apply for partner and child visas, including the rules about your income

• If your Income Support has stopped

  Find out why your Income Support payments have stopped and how to get them started again

• Staying in the UK as the parent of a child who lives here

  Check if you can apply for a parent visa, including the rules about your income