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Critical illness insurance
Information on critical illness insurance, what it covers, factors to consider before taking out critical illness insurance and how to buy an insurance policy
How to claim Housing Benefit
How to claim Housing Benefit, including if you can backdate your claim. How to claim a Discretionary Housing Payment too
Interruptions to your water supply
Your rights when your water supply is interrupted for repairs or because of an emergency such as burst main pipe and what you can do when things go wrong
Individual voluntary arrangements (IVAs)
Find out if you're eligible for an IVA, how to make an application and get advice on solving any problems you have
Rent and mortgage arrears - administration orders
Lists the types of debts which can be included in an administration order, those that can't (and what to do about them), the limit on the amount of debt and whether to include joint debts
Cancel something you bought on hire purchase
Returning something you bought on hire purchase or conditional sale. How to cancel the agreement and what you’ll owe
Debt and money
Get advice on dealing with debt, bailiffs, bankruptcy, pensions, tax and more
Buying and selling a home
Buying and selling a home Buying a home Calculate your monthly mortgage payments Selling a home Problems with buying and selling a home Problems with selling your home - delayed completion and lease
Preparing for your ESA medical assessment
What will happen at the assessment, what to take with you, how to answer questions from the healthcare professional, what will happen next