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• Letter to complain about energy back-billing

  Use this template letter to complain if your energy supplier is trying to bill you for energy you shouldn't have to pay for - back-billing complaint

• Challenging a working or child tax credits decision - mandatory reconsideration

  How to challenge a tax credits decision with HMRC and applying for mandatory reconsideration

• Work you can do while getting ESA

  While you’re getting Employment Support Allowance (ESA) you might be able to do some types of work. Check what work you can do while you’re getting ESA

• What is an administration order

  Explains what an administration order is, how to apply, how repayments work, whether part of your debt can be written off and what happens afterwards

• If you're from Ukraine and your visa is ending

  Check if you can extend or switch your visa, and what to do if you can’t

• Stop your eviction from going to court

  Check if the council or housing association is treating you fairly. Check if you can do anything to stop them taking you to court

• If your employer says you owe them money

  When you leave a job, your employer can only ask you to pay back money if it’s for something you’ve specifically agreed to in writing. Find out more

• Administration orders

  Overview and content list for administration orders. Read our advice about if it's right for you and problems with an administration order

• Paying off a credit agreement early

  Find out if your credit agreement is covered by the Consumer Credit Act 1974 and how to pay it off early

• Get specialist immigration advice

  Check what help you can get from Citizens Advice or find a specialist immigration adviser