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What does net zero mean for you?
Check what the government target to reach net zero means for you and your home. Find out how to reduce your carbon footprint and how this might save you money
Compare how much electrical appliances cost to use
Find out which appliances use more electricity
Your energy supplier has put its prices up
When your supplier is allowed to raise their prices, notice they should give you, what to do to avoid price rises
Switching energy supplier or tariff if you’re renting
Find out if you can switch supplier and whether you need to ask your landlord
Tell your supplier if you need extra support
Sign up for priority services to get extra support reading your bills or meter, and priority help from your energy supplier in a power cut
If you didn’t agree to switch energy supplier
What you should do if you're switched without your permission, what your rights are and where to get extra help
Find the user guide for your smart meter's in-home display
Find the user guide for your smart meter's in-home display (IHD). Check by the number of buttons or by manufacturer
Check if you can complain about mis-sold PPI
Find out if you’ve had payment protection insurance (PPI) and if you can get your money back - it might have been added without telling you