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• Pensions - income drawdown

  What income drawdown (pension withdrawal) means, how it works and who it's suitable

• Complaints about banks and building societies

  How to make a complaint about your bank or building society and the standard of service

• Credit sale

  Information about what credit sale is, how it works and interest-free deals

• Plastic cards

  Introductory information about the various types of plastic cards available, covering credit cards, store cards and charge cards, and prepayment cards

• Choosing a personal pension

  Find out about who provides personal pensions and things to look out for when choosing one

• Loan sharks

  Information about illegal lending, how to check if a lender is properly licensed and what to do if you owe money to a loan shark

• Student loans

  Information about student loans and Career Development Loan, who can apply, how to apply and sources of further information

• Preparing your finances for retirement

  When you can start getting your pension, checklist of things to do leading up to your retirement, getting help with Pension Wise, and what to do if you've lost track of a pension