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• Carers: help and support

  Help and support available for carers including social care needs assessments and financial help

• Payday loans - reasons to complain about your lender

  What you can complain about if your payday lender doesn’t follow the Good Practice Customer Charter rules

• Challenging benefit decisions

  Overview and content list for challenging benefit decisions. Get help challenging decisions by the DWP or HMRC and complaining about benefits services.

• Applying for homeless help

  Find out how to apply to the council for help if you’re homeless. Read our advice on applying for help if you're homeless

• Asking for reasonable adjustments if you’re disabled

  If you’re finding it hard to access something, you can ask for changes called ‘reasonable adjustments’. Find out how to ask for reasonable adjustments

• If an organisation failed to make reasonable adjustments

  If you didn't get the adjustments you need, check if you've experienced a type of discrimination called ‘failure to make reasonable adjustments

• Get help and support being a witness

  Get help and support being a witness. If you're a witness you can get help from the Witness Service, complete the referral form to get help.

• Challenging an Attendance Allowance decision - appealing the decision

  How to appeal an Attendance Allowance decision that you think is wrong. Guidance and tips on appealing to a tribunal