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• Holidays

  Template letters for consumers with holiday problems. If you've had problems with your holiday, use our template letters to complain or ask for a refund

• How to separate

  Get help with separating from your partner. Deciding what to do when you separate, using mediation to help and ways to end your marriage or civil partnership

• Lodgers

  Lodgers Check your rights as a lodger If you're being evicted as a lodger

• Getting help

  Getting help Get help if you're being evicted

• Insurance

  Insurance Getting insurance advice

• Subletting

  Overview and content list for subletting

• Mortgage problems

  Check what help is available if you’re struggling with your mortgage payments, and what to do if your mortgage lender wants to evict you

• Building safety

  Building safety If the structure of the building you live in isn’t safe