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• Squatting

  Squatting Check what rights squatters have

• Fire safety

  Fire safety Making sure your flat is fire safe If your flat isn't fire safe You've been told your flat is fire safe but disagree

• Small claims

  Read our advice on small claims. What to do if you're considering making a small claim, going to a hearing and what the rules are about making a court claim

• Hate crime

  Get help and advice on hate crimes and hate incidents. Find out what a hate crime is, how to check if you’ve experienced one and report it to the police

• DLA appeals

  Information about DLA appeals. Get advice about appealing DLA, mandatory reconsideration, appealing against the decision and the tribunal hearing

• PIP appeals

  Overview and content list for PIP appeals. Find out more about challenging a pip decision, mandatory reconsideration and having a tribunal hearing

• Help with your claim

  If you're applying for child benefits read our advice to help with your claim. Find out how to claim child benefits and check if changes affect your payment

• Holidays

  Template letters for consumers with holiday problems. If you've had problems with your holiday, use our template letters to complain or ask for a refund