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  • Preparing your finances for retirement

    When you can start getting your pension, checklist of things to do leading up to your retirement, getting help with Pension Wise, and what to do if you've lost track of a pension

  • Loan sharks

    Information about illegal lending, how to check if a lender is properly licensed and what to do if you owe money to a loan shark

  • Mortgages and secured loans

    Information about mortgages and secured loans, including Islamic mortgages. Also covers credit brokers and the charges made for their services

  • Credit brokers

    Overview and content list for credit brokers. Read our advice about credit brokers, including taking action over a credit broker.

  • Payday loans

    Overview and content list for payday loans. Read our advice about payday loans, including reasons to complain about your lender and making a complaint.

  • Offer to non-priority creditor - letter

    Letter for when you have some money available to offer your non-priority creditors

  • How credit cards work

    Information about what credit cards are, how they work, credit limits, interest-free periods and statements

  • Your payment card was used without your permission – distance sales

    What you can do if your payment card has been used for a distance sale purchase by internet, mail order, TV, phone or fax without your permission