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647 results found for consumer rights act 2015
Find a trader and check you can trust them
Finding a seller or tradesperson who will do a good job and treat you fairly
If you're facing redundancy
Get help if you’re at risk of redundancy or have been made redundant. Find out how to get the money you are owed and what to do next
Extending your family visa
You can usually apply to extend a family visa before it ends. Check if you can extend your family visa when it comes to an end
How the scores are worked out
We compare energy suppliers' customer service by looking at data from a number of reliable sources. Find out more about how the scores are worked out
If your home is on a heat network
Find out what a heat network is and check what to do if you have problems with your heat network supplier
Check if a financial service has followed the rules
Check what rules financial services need to follow, including banks, mortgage lenders and creditors, and how you can complain
Complaining to an ombudsman
How to use an ombudsman to investigate a complaint about maladministration in public and private sector organisations
If you're working too many hours
Check how many hours your employer can ask you to work and if you have to do overtime. Check how you can ask to reduce your hours
Deciding what to do when you separate
What you need to do when you separate from your partner including how to reach an agreement about your children and money, belongings and the family home
Check if your previous energy supplier owes you money
How to check if your previous energy supplier owes you money, how to claim owed money back, what to do if your supplier won't pay you what they owe you