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• Holding letter - ask creditors to hold off

  Letter to ask creditors to hold off for a short period while you work out your budget or get advice.

• Holding letter for joint account - ask creditors to hold off

  You can use this letter to ask creditors to hold off for a short period while you work out your budget or get advice. This template is to be used for guidance.

• If your employer says you've resigned

  Find out what you can do if your employer says you've resigned but you want to keep your job. You can also check your options if your employer won't give you your job back

• After leaving your job

  Help after leaving your job. Information about getting a reference, sorting out payments and solving disputes when you leave your job

• Help claiming ESA

  Get help claiming ESA. Check if you're eligible to claim for ESA, how much you could get and help filling in the capability for work form.

• Guidelines for using the letter templates

  Guide on using sample letters to creditors. We've created a set of letter templates which you can use to write to your non-priority creditors

• If you have a radio teleswitch or dynamically teleswitched energy meter

  Check if you have a radio teleswitch or dynamically teleswitched electricity meter and what to do when the radio frequency is turned off and the service is shut down

• How changes to immigration rules might affect you

  The government announced its UK immigration white paper. Find out if the new rules affect your visa, or applications for indefinite leave or British citizenship

• Check what you need to show the court in a discrimination claim

  Checklist of things to think about and evidence you need to show the court, if you want to take legal action about discrimination

• Start dealing with your debts

  Overview and content list for start dealing with your debts. Get help collecting information about your debts, checking if you have to pay and more