Search

• Getting a job reference

  What your employer can put in a reference, and what to do if they give you a bad reference or won’t give you a reference at all.

• If you have damp or mould in your rented home

  The different types of damp, who is responsible for dealing with it and action you may be able to take.

• Getting your tenancy deposit back if you rent privately

  Find out how to get your deposit back from your landlord when your tenancy ends and whether your landlord can keep your money to pay for damage or breakages.

• When to appeal a parking ticket

  When you should appeal a parking ticket in England and Wales – including if the signs were unclear or you were parked correctly

• Challenging an eviction with discrimination law

  Find out how you can defend your eviction by telling the court about discrimination from your landlord.

• If your home is on a heat network

  Find out what a heat network is and check what to do if you have problems with your heat network supplier

• Claiming compensation if you were forced to have a prepayment meter

  Find out if you can claim compensation if your energy supplier forced you onto a prepayment meter between 1 January 2022 and 31 January 2023.

• Writing a complaint letter about bailiffs

  Check what to include in a letter complaining about bailiffs, and what you can ask creditors to do to solve your complaint.