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• If you're being evicted because you asked for repairs

  Find out what you can do if you're being evicted because you asked for repairs and make sure you know how to get help to challenge the eviction

• Make sure your redundancy is genuine

  Check what reasons your employer can give for making you redundant. Find out about signs that your redundancy might not be genuine

• Challenging what the CMS says you should get

  Find out how to ask the CMS for a review or a variation, for example if your circumstances have changed

• Check if you’re responsible for paying an energy bill

  Find out if you’re responsible for paying an energy bill. You usually have to pay for any gas or electricity you’ve used even if you haven’t signed a contract

• Ask the council for money or help to do repairs

  Local authority powers and financial help available to private rented tenants and landlords to cover the cost of repairs or improvements

• If you’re being evicted by the council or housing association

  Your landlord has to follow steps before they can evict you. Find out how you can challenge the eviction and stay in your home.

• Letter to get a loan fee refunded when the loan hasn't been received

  Use this letter to get a refund of a fee for a loan when the loan has not been given within 6 months.

• Getting your broken boiler repaired or replaced

  Check whether you need to get your broken boiler repaired or replaced. Check if you can fix the problem yourself or what financial help is available for a new boiler

• Check if you're disabled under the Equality Act

  Check the definition of disability for discrimination in housing under the Equality Act 2010

• Your right to life

  Explains how the right to life is protected by article 2 of the Human Rights Act 1998 and when the article may be breached