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• Your insurer refuses your claim

  Reasons why your insurer may refuse your insurance claim or will not pay out the full amount.

• Guidelines for using the letter templates

  Guide on using sample letters to creditors. We've created a set of letter templates which you can use to write to your non-priority creditors.

• Check what compensation you can get for unfair dismissal

  Find out how to work out your basic and compensatory awards, when your compensation could be increased or decreased, if you need to repay any welfare benefits

• Check if you're entitled to Attendance Allowance

  You can claim Attendance Allowance to help you if you have an illness or disability. It can help you stay independent for longer. The money can be spent on anything

• Check your rights as an agency worker

  Find out what rights you have and what extra rights you get after 12 weeks in the same job with the same organisation

• Getting paid if your employer goes out of business or disappears

  Check if your employer has officially shut down. Find out how to apply for money you’re owed.

• Claiming Attendance Allowance if you're terminally ill

  There's a quick application process to apply for Attendance Allowance for people who have been diagnosed with a terminal illness and aren't expected to live more than 6 months.

• County court judgments and your credit rating - overview

  How to find out if a CCJ has been made against you and change or remove an entry in the Register of Judgments, Orders and Fines