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• Step 3: Check the type of discrimination

  To check if you’ve been discriminated against, you can check if you experienced a type of discrimination in the Equality Act 2010

• Check how to make a formal complaint about discrimination

  Check what to say in your formal complaint to show that discrimination happened. You can also find out what to do if you’re not happy with the response you get

• Getting your broken boiler repaired or replaced

  Check whether you need to get your broken boiler repaired or replaced. Check if you can fix the problem yourself or what financial help is available for a new boiler

• Buying a used car

  What checks to make when buying a used car, how to negotiate a deal, different payment options

• Letter to cancel a contract that's been breached

  Use this letter to cancel a contract if an essential part of it has not been fulfilled

• Taking your PPI complaint further

  What to do if you can’t complain to your PPI company or you’re not happy with their decision

• Sending your PIP claim form

  Information about where to send your completed ‘How your disability affects you’ form and how long you have

• Debt management plan fees too high?

  Action you can take if you think the fees charged for your debt management plan are unfair, including a explanation of what counts as unfair

• Accessing your bank account after going bankrupt

  Explains the options for your day-to-day banking needs after you go bankrupt, as your existing bank account will be frozen

• Parental bereavement pay - what you're entitled to and how to get it

  Find out if you're entitled to parental bereavement pay, and how to arrange it with your employer