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• If a company stops trading or goes out of business

  Claim money owed to you when a trader goes out of business, including checking whether they’ve gone out of business

• If the structure of the building you live in isn’t safe

  Check what to do if you think your building isn’t safe. You can also check who needs to pay for structural repair works if you’re a leaseholder

• Change of circumstances while you’re getting DLA

  You need to tell the DWP as soon as possible if your child’s condition changes - this can affect how much DLA you get

• If you need more help in the Channel Islands or the Isle of Man

  Reporting a consumer problem to Trading Standards in Guernsey, Jersey or the Isle of Man

• Selling your property to help pay off your mortgage debts

  Check what to think about before selling your property and what to do if you won’t make enough money to pay back your debts

• Transferring property for the benefit of children

  Court powers to make certain property orders if it's for the good of a couple's child or children if a marriage or civil partnership breaks down

• Letter to ask to be placed on list of unsecured creditors

  Use this letter if a trader has gone into administration or liquidation and you are owed money or want a refund

• Letter to complain about the poor standard of a service

  Letter to complain to a trader if you're not happy with the quality of their work