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If there’s a problem with your heat network
Check who to contact and how to complain to your heat network supplier. Check when to complain to the Energy Ombudsman, and where to get more help
Switching your business to a new energy supplier
How to switch your business energy supplier and what to do if you have problems with an energy broker
Get a Universal Credit advance payment
How to get an advance payment of Universal Credit if you don't have enough money to get by while you're waiting for your first Universal Credit payment
Taking legal action about discrimination
Process for taking court action about discrimination, including sending a letter before a claim, filling out a claim form and how a defendant should respond
Get help if you use oil, LPG, coal or wood to heat your home
If you use oil, wood, liquefied petroleum gas (LPG), biomass or coal to heat your home, you might be able to get help to pay your bills
Paying towards your debts after you go bankrupt
While you’re bankrupt, you might be asked to make payments towards your debts if you have money left over after you’ve paid for the things you need. Find out more
Complaining about the condition of your shared house
Check what you can do if your landlord doesn’t keep your home in a good condition. Check if you live in a ‘house in multiple occupation’ (HMO
Maternity pay - how to get it
What you need to do to get statutory or contractual maternity pay from your employer