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• Appealing an ESA decision

  Find out how to appeal an ESA decision. Before you can appeal a decision made by the DWP, you might need to ask for a mandatory reconsideration

• Check your parental rights as an agency worker

  Find out if you can take time off or get paid when you're having or adopting a child

• Harassment by creditors

  How creditors are supposed to behave when they are trying to recover their money, what kind of behaviour is not acceptable and how to tell if you are being harassed

• Check if you've experienced discrimination

  If you’ve been treated unfairly or harassed, you can find out how to check if you’ve been discriminated against under the Equality Act 2010

• Court turns down application for an administration order

  Tells you what to do if your administration order application is refused

• Switching your business to a new energy supplier

  How to switch your business energy supplier and what to do if you have problems with an energy broker

• Check if your child can get a permanent right to live in the UK

  Check if your child can get indefinite leave to live in the UK, including the rules about your income

• What happens when a debt relief order is made?

  Explains what happens once a debt relief order has been made and your responsibility to report a change of circumstances, or information you forgot to include in the original application

• How to get sick pay

  What to tell your employer and when you should tell them if you're off sick, how sick pay is paid and doctor's note

• Consumer service complaints procedure

  It’s important that you tell us if you're unhappy with the service you have received. Find out more about the consumer service complaints procedure