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• How credit cards work

  Information about what credit cards are, how they work, credit limits, interest-free periods and statements

• Being laid off or put on short-time working

  Know your rights to pay, the importance of your contract, and when you can claim redundancy instead of lay off or short-time working

• If your employer says you've resigned

  Find out what you can do if your employer says you've resigned but you want to keep your job. You can also check your options if your employer won't give you your job back

• You think you're being accused of benefit fraud

  What to do if you’re worried you’re being investigated for benefit fraud

• Get your home connected to a gas or electricity supply

  How to get your home connected to gas and electricity, how much a new connection costs, what to do if your connection request is refused, choosing a supplier

• Claim using a warranty or guarantee

  How to claim using a warranty or guarantee, when to use your legal rights instead reading the small print

• Medical evidence

  Find out how to get and submit medical evidence with your ESA50 form. This helps give the DWP an idea of how your condition affects your ability to work

• Your options if you're in the UK illegally

  How to get British citizenship or a legal immigration status if you're living in the UK illegally

• What is Attendance Allowance

  You can claim Attendance Allowance benefit if you've reached State Pension age and you have a disability or illness that makes it hard for you to look after yourself

• If you've been refused a Blue Badge

  If you’ve been refused a Blue Badge, you can ask for the decision to be reviewed by the council. Find out how to appeal your application