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• Letter to claim damages for misrepresented goods or services

  Use this letter to get a refund or claim damages for goods or services which were misrepresented to you at the time of sale

• Check what compensation you can get for unfair dismissal

  Find out how to work out your basic and compensatory awards, when your compensation could be increased or decreased, if you need to repay any welfare benefits

• Getting a smart meter installed

  What smart meters are, when you can get one installed, whether you can refuse a smart meter, smart meter specifications and how to save money with a smart meter

• Ending a joint hire purchase or a conditional sale agreement - letter

  Letter to end a joint hire purchase or conditional sale agreement. You might need to do this if you can't afford the payments any more

• Ending a hire purchase or a conditional sale agreement - letter

  Letter to end a hire purchase or conditional sale agreement. You might need to do this if you can't afford the payments any more

• Buying a home

  Get information on the process of buying a house. Check how to get a mortgage, how to make an offer and what to consider if you’re buying with others

• Interruptions to your water supply

  Your rights when your water supply is interrupted for repairs or because of an emergency such as burst main pipe and what you can do when things go wrong

• Your medication and other treatment

  The DWP wants to know about your medication and any treatment you're having - it’ll help them get a better picture of your situation