Search

• Check if you can pay less on your water bills

  Get help if you’re having trouble paying your water bills. Find out how to save money on your bills and if it's worth getting a water meter installed

• Prepare for a power cut

  Check how to prepare for a planned power cut caused by engineering work or an unplanned power cut which could be caused by a storm or severe weather

• Appealing a Housing Benefit decision at a tribunal

  How to appeal if your local council won’t change a decision about your Housing Benefit

• Claiming compensation if you were forced to have a prepayment meter

  Find out if you can claim compensation if your energy supplier forced you onto a prepayment meter between 1 January 2022 and 31 January 2023

• Your notice period during dismissal

  Check your notice period and notice pay, including statutory notice, contractual notice, garden leave and pay in lieu of notice. Know how to claim wrongful dismissal if you aren't paid fully

• If you're worried about someone's gambling

  Get help to deal with someone else's gambling - including emotional support and advice on how to protect your money and belongings

• If you think your ESA decision is wrong - mandatory reconsideration

  How to challenge a decision about your ESA, what is mandatory reconsideration, what to put in your letter, what to do if you miss the deadline, how to appeal

• Payday loans - reasons to complain about your lender

  What you can complain about if your payday lender doesn’t follow the Good Practice Customer Charter rules