Search

• Check if something might be a scam

  What to look for when identifying a scam, and how to protect yourself from being scammed

• Letter to ask to be placed on list of unsecured creditors

  Use this letter if a trader has gone into administration or liquidation and you are owed money or want a refund

• Credit sale

  Information about what credit sale is, how it works and interest-free deals

• Letter to cancel a credit agreement before it starts

  Use this letter to let a creditor know that you want to withdraw from a credit agreement before it is executed

• Your right to life

  Explains how the right to life is protected by article 2 of the Human Rights Act 1998 and when the article may be breached

• You've been told your flat is fire safe but disagree

  Find out what to do if your landlord won't take steps to address fire safety in your flat

• Letter to complain about a loan

  If you have a problem with a loan you can use this letter to complain

• Making sure your flat is fire safe

  Find out how to make sure your home is fire safe, and who is responsible for fire safety