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• Check what rights squatters have

  Check if you can be arrested for squatting. Check what you can do if you find squatters in your home or your neighbour’s home

• Paying off a credit agreement early

  Find out if your credit agreement is covered by the Consumer Credit Act 1974 and how to pay it off early

• Offsetting rent arrears because repairs haven't been done

  How rent arrears for social housing tenants can be offset against the damages for not making repairs if your landlord is taking possession proceedings against you because of rent arrears

• If you didn’t agree to switch energy supplier

  What you should do if you're switched without your permission, what your rights are and where to get extra help

• Debt relief order application refused

  Reasons why your debt relief order application might be refused and what you can do if you think the refusal is unfair or wrong

• Check how to make a formal complaint about discrimination

  Check what to say in your formal complaint to show that discrimination happened. You can also find out what to do if you’re not happy with the response you get

• Arguments for challenging a sanction

  Find out what makes a sanction unfair, how and when to challenge one, how to get more details about your sanction and where to get help challenging

• If you're being harassed or bullied at work

  Find out if you can take action about bullying or harassment from someone at work

• Complain about a local council's involvement with your family

  Find out how to complain about your local council if they've been involved with your family

• Showing habitual residence to get help with housing

  If you moved or returned to the UK in the last 2 years, check if you need to be habitually resident and what evidence you need to prove