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Dealing with rent arrears
Check you’re responsible for paying rent arrears, find a way of affordably repaying them and make sure you're getting all the help you're entitled
Disputing paying back a working or child tax credits overpayment
What to do if your tax credits are overpaid and you disagree about paying the money back
Debt has increased since debt management plan
Explains what to do if your overall debt increases even though a debt management plan is in place, including asking for interest to be frozen, increasing payments and considering alternative debt solutions
Deciding if you should apply for SMI
What to think about before you apply for support for mortgage interest (SMI) if you get benefits
Moving to Universal Credit if you've got a migration notice
You’ll have to move to Universal Credit when you get a letter from the DWP - this is a 'migration notice'. Your existing benefit will stop. Claim Universal Credit to keep getting financial support
Switching if you owe your energy supplier money
Check if you can switch energy suppliers if you owe your current gas or electricity supplier money and what you can do if your supplier won't let you switch
Stop your energy supplier moving you to prepayment
If you owe money to your energy supplier, they might want to install a prepayment meter. Here are the situations where you can stop them doing
If you're owed child maintenance
Find out what you can do if you're not getting the child maintenance payments you're owed