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If you’re having problems with your smart meter
Check what to do if you think your smart meter isn't working properly or your energy supplier isn't getting your readings
Choosing your energy tariff
Choosing the right energy tariff for your needs, including special tariffs for different energy meters and systems
Check what you can get from an employment tribunal
Find out what you can get from an employment tribunal if you win. Before you make a claim, it's worth calculating how much compensation you're likely to get
Making a claim on your travel insurance
What you need to do if you have to make a claim on your travel insurance policy
Contacting your energy supplier about a problem
How to complain to your energy supplier, when to complain to the Energy Ombudsman, and where to get more help with your complaint
Disability discrimination and energy suppliers
Check if your energy supplier has discriminated against you if you’re disabled and what reasonable adjustments they should make so you can use their services
If you’ve been invited to an interview under caution for benefit fraud
What to do if you’re asked to an interview under caution because you’re being investigated for benefit fraud
If your flat isn't fire safe
Find out what to do if your landlord asks you to move out after a fire safety check.