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• Stop your energy supplier moving you to prepayment

  If you owe money to your energy supplier, they might want to install a prepayment meter. Here are the situations where you can stop them doing this.

• Agreeing maintenance between you

  Find out what to include in a private child maintenance arrangement and where you can get help to make one.

• Applying for flexible working

  Check what flexible working is, how to make a flexible working request and what your employer will do next

• Help with bills if you use alternative fuels

  If you use oil, wood, liquefied petroleum gas (LPG), biomass or coal to heat your home, you might be able to get help to pay your bills

• Preparing for your JSA interview

  Help with getting ready for your JSA interview and discussing your jobseeker's agreement

• Check if you're disabled under the Equality Act

  Check the definition of disability for discrimination in housing under the Equality Act 2010

• Challenging a JSA decision - mandatory reconsideration

  What to do if you've been refused JSA or had your JSA reduced. The arguments you can use to challenge a JSA decision and the evidence you'll need.

• Check how much Universal Credit you'll get

  Work out how much Universal Credit you’ll get each month, including which elements you’re entitled to and how your income and savings affect your payment

• Taking your paid holiday

  Find out what notice you have to give, when you can take holiday, what notice your employer has to give you if they refuse, whether you can carry over holiday from one year to the next.

• Appealing a JSA decision at a tribunal

  How to appeal against a JSA decision by appealing to an independent tribunal. Check what your options are if your mandatory reconsideration has been refused