Search

• Q1 - moving around and using steps

  Help to fill in Q1: moving around and using steps for your ESA application. Find out what this means and how to correctly complete the question

• Extra benefits and help you can get while on Attendance Allowance

  Guide to extra benefits and help you can get whilst getting Attendance Allowance

• Q2 - standing and sitting

  Help to fill in Q2: standing and sitting for your ESA application. Find out what this means and how to correctly complete the question

• You can't afford to top up your prepayment meter

  Ways you can make your prepayment meter more affordable, and how to get gas or electricity urgently if you've run out of credit

• Problem with building work, decorating or home improvements

  What to do if you're not happy with building or home improvement work, what your rights are, what to say to the trader, how to take further action, where to get more help.

• Disability discrimination and energy suppliers

  Check if your energy supplier has discriminated against you if you’re disabled and what reasonable adjustments they should make so you can use their services.

• If there’s a problem with your heat network

  Check who to contact and how to complain to your heat network supplier. Check when to complain to the Energy Ombudsman, and where to get more help.

• Preparing an employment tribunal case

  Find out how to get evidence, exchange documents, put together a bundle, get witnesses and how to withdraw your claim