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• Get a Universal Credit advance payment

  How to get an advance payment of Universal Credit if you don't have enough money to get by while you're waiting for your first Universal Credit payment

• If something you ordered hasn't arrived

  Check what to do if a parcel hasn't arrived and how to spot scam messages about it. Check your rights to a refund or another delivery and how to contact the seller

• Pension and compensation schemes for the armed forces, veterans and their families

  Information on pension schemes for current and former members of the armed forces. Covers types of scheme, help for war widows and widowers, help for people who sustained injuries during their service and sources of further help.

• Check if a change affects your Pension Credit

  Find out what changes of circumstances you have to report to make sure you get the right amount of Pension Credit

• Check if you can get DLA for your child

  DLA isn’t just for children with physical disabilities - it’s also for behavioural and mental health conditions as well as learning disabilities and developmental delay

• Starting a homeless application

  Find how to apply to the council for help if you’re homeless

• Get help if you’ve experienced a hate crime or hate incident

  Check what support is available if you’ve experienced a hate crime or hate incident - including if you don’t want to go to the police

• Check what tips and service charges you're entitled to

  From 1 October 2024, employers must pass on all tips to their workers. Check what the new Tipping Act means for you

• Get specialist immigration advice

  Check what help you can get from Citizens Advice or find a specialist immigration adviser

• Utility Warehouse customer service

  Customer service contact details and scores for Utility Warehouse. Find out how well Utility Warehouse customer service performs and how to contact them