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Check you have the ‘right to reside’ for housing
If you have pre-settled status or you’re waiting for a decision from the EU Settlement Scheme, check how to show you have the ‘right to reside
Getting a job or pay rise while on Universal Credit
Find out what to do if you get a job or pay rise, when you can refuse a job offer and how a job or increased pay will affect your Universal Credit payment
Dealing with Council Tax arrears
What happens when you miss a council tax payment, and how to negotiate with your council to pay what you owe in smaller amounts
How bailiffs should treat you if you're vulnerable
Find out how bailiffs should treat you if you’re ‘vulnerable’ - including if you’re disabled, if you have a mental health problem or if you have young children
How to apply for an IVA
Find out how to apply for an individual voluntary arrangement (IVA). Before you start, make sure an IVA is the right debt solution for you
Challenging an Attendance Allowance decision - mandatory reconsideration
You can challenge your Attendance Allowance decision if you think the decision is wrong. Read our guidance and tips on asking for mandatory reconsideration
Check how to make a formal complaint about discrimination
Check what to say in your formal complaint to show that discrimination happened. You can also find out what to do if you’re not happy with the response you get
Check you’re in the right Universal Credit work-related activity group
There are 4 work-related activity groups for Universal Credit. Check you’re in the right group, and what to do if you think you're in the wrong one