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Check your rights if you're an excluded occupier
Check your rights if your landlord tries to evict you or increase your rent. Check if your landlord has to do repairs and your options if you want to leave
Dealing with a letter saying bailiffs will visit
Find out how to stop bailiffs visiting, find out what you can do if the bailiffs haven’t given you correct information. Learn how to deal with your debt
Who is responsible for repairing drains and sewers
The difference between drains, lateral drains and sewers and who is responsible for repairing them, and asking a water company to adopt a private or unadopted sewer
Check if you're entitled to Attendance Allowance
You can claim Attendance Allowance to help you if you have an illness or disability. It can help you stay independent for longer. The money can be spent on anything
Asking the council to review their decision to evict you
Ask the council to review their decision to evict you if you’re an introductory or demoted council tenant. Find out how to make your case to keep your home
Contacting your energy supplier about a problem
How to complain to your energy supplier, when to complain to the Energy Ombudsman, and where to get more help with your complaint
Asking for reasonable adjustments if you’re disabled
If you’re finding it hard to access something, you can ask for changes called ‘reasonable adjustments’. Find out how to ask for reasonable adjustments
Check if you’re responsible for paying an energy bill
Find out if you’re responsible for paying an energy bill. You usually have to pay for any gas or electricity you’ve used even if you haven’t signed a contract